Creating a New User in Travelify

November 27, 2025

VIDEO TRAINING - This Guide walks you through the process of creating a New User in Travelify

Creating a New User in Travelify

This guide will walk you through the process of creating a new user in Travelify Before we start if you wish to see subtitles in addition to this voiceover then please ensure "Captions" are enabled on your screen

Go to www.travelify.io

1. Introduction

From navigating to the Users section to assigning Roles and saving User information, follow the instructions carefully to add a new User to your system. This section is for adding staff that work for you as Users, to allow access to any other Agent that do not work for the company they will need to be added as a B2B via the CRM
Introduction

2. Click "Users"

Navigate to the Users section.
Click 'Users'

3. Click "Add"

Select the option to add a new User.
Click 'Add'

4. Click here

Click here to add User's email address
Click here

5. Complete email address

Complete email address
Complete email address

6. Select title from dropdown

Select title from dropdown.
Select title from dropdown

7. Choose the appropriate title for the User

Choose the appropriate title for the User.
Choose the appropriate title for the User

8. Click here to add User's First Name

Enter the user's First Name
Click here to add User's First Name

9. Enter Name in the provided field

Enter Name in the provided fields
Enter Name in the provided field

10. Click here to add User's Last Name

Enter the User's Last Name If you are wishing to use the Personalised Quotes then all fields need to be complete with User details, for now though ignore Commission and Back Office Reference as this will be new functionality available in the future
Click here to add User's Last Name

11. Click here to set the User's Role

Select Security Access from the dropdown list, such as Owner, Sales, Administrator etc
Click here to set the User's Role

12. Click appropriate Role

Assign a Role for the new User.
Click appropriate Role

13. Click "Save"

Save the User's information. Repeat this process for additional User's This process will assign a password for the New User, advise the New User that they will receive this via the email given, it may go into their Junk folder Once they have received their password they are able to log in and edit it for something more memorable if they wish
Click 'Save'

14. Adding multiple User's

If adding Multiple User's you can download the Excel spreadsheet to complete and then upload to save time.
Adding multiple User's

15. Delete User if they no longer work for you

If a member of staff no longer works for you, you will need to Delete them as a User to disable access to the system
Delete User if they no longer work for you
The guide covered the steps to create a new user in Travelify, including adding personal details, setting roles, and saving the user's information. By following the precise instructions provided, you can successfully onboard new employees to your system.
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